Frequently Asked Questions
Entering the Competition
How do I enter the competition?
First, choose the competition(s) you wish to enter. Then select the number of entries you require. Complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here.
There is also a free entry route available. To enter for free, send your name, address, telephone number and email address to us at the following address:
167-169 Great Portland Street,
5th Floor,
London,
W1W 5PF.
Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.
Can anyone enter the competition?
The competition is open to residents of the United Kingdom only who are 18 years or older. We do not accept entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England and Wales.
Also, you cannot enter this competition if you are a relative of any of our suppliers.
How long is the competition open for?
The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.
Can I get a refund of my entry fee?
We do not offer refunds from the competition for any reason.
Winners & Prizes
How is the winner decided?
The winner will be chosen at random from all the correct entries.
How will I know if I have won?
We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us.
We will try to contact you using the information you have supplied us with. If we cannot reach you within 28 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.
Privacy & Support
How do you use my personal data?
We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose. We do not share your data with any third parties unless this is necessary for administering the competition.
Full details of how we use your data are included in our Privacy Policy which you can read here.
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.
My question hasn’t been answered here
If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.